FAQ

Oceanair Travels General FAQ

Last updated: April 10, 2015

A.Booking

1. Why choose Oceanair Travels?
Oceanair has become one of the premier travel and tour operators in the UAE providing travel solutions internationally and catering to a wide range of clients. Customer satisfaction is our priority hence we devote ourselves in providing the highest quality services to our customers and maintaining the highest brand recall. We refrain from promising anything to our customers but we encourage them to try us. After all, we are convinced that to see is to believe.

2. Is there any discount for "EARLY BIRDS"?
Customers who book in advance and pay the full cost of their tour ahead of time will enjoy special discounted rates however the bookings will not be eligible for full refunds. Full payment for a package paid in advance will entitle the guest for an AED 50 gift voucher.

3. Is there any special rate for "Group Booking"?
Sure, Oceanair offers discounted rates for group bookings of more than 10 people. Discounts will depend on how large the group is. The more persons booked, the higher the discount.

4. How to make s booking?
Sure, Oceanair offers discounted rates for group bookings of more than 10 people. Discounts will depend on how large the group is. The more persons booked, the higher the discount.

5. Is there any surcharge on Debit/Credit card transactions?
Additional fees or surcharges of 2.5 % will be levied for credit and debit card transactions as well as for bank transfers. Visa and Master card are accepted.

B. Traveling to UAE

1. Is a visa required to enter the UAE?
GCC citizens (Bahrain, Kuwait, Oman, Qatar and Saudi Arabia) do not require a visa to visit the UAE. - Citizens of the following countries (including all 28 EU member states from 22 March 2014) are eligible for a free-of-charge Visit Visa upon arrival at all UAE airports or other points of entry: Australia, Austria, Andorra, Belgium, Brunei, Bulgaria, Canada, Cyprus, Crotia, the Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, San Marino, Singapore, Slovakia, Slovenia, Spain, Switzerland, Sweden, United States of America, United Kingdom and the Vatican. The visa is valid for 30 days and is renewable once.
Citizens of other countries require a visa and a sponsor for their visa application.
Nationals of Israel may not enter the UAE.

2. What are the requirements for visa application?

Valid Sponsor

Clear passport copy of the sponsor

Clear passport copy of the sponsored person

Travel insurance

Recent color photographs

3. Who are the valid sponsers for visa application?

Hotels and Travel Agencies can apply on your behalf a Tourist Visa (valid for 30 days), Transit Visa (valid for 14 days), and a Visit Visa (valid for 30 days and can be extended for another 30 days).

Airlines & Airline Handlers apply on behalf of their crew members.

Organizations based in the UAE.

Individuals (relatives or friends) who are already residents of the UAE (subject to guidelines).

C. Safty

1. Is it safe to visit Dubai and the rest of the Emirates?
Crime rate is extremely low in the United Arab Emirates and officials say tourists have little to worry about with regard to their personal safety. Political and civil unrest throughout the country is rare and should be authorized. Nevertheless, like in any other place of the world, safety precautions are still recommended. And since it is a Muslim country,
religious sensitivities should be taken in consideration.

D. Local culture

1. What is the dresscode in Dubai and the UAE?
The Emirates have varying degrees of tolerance to clothing styles. In Dubai, the dress code is quite liberal; most normal clothing is tolerated provided it is modest and not too outrageous. However, in other emirates it is advisable to tone down the dress code. With respect to the underlying values of modesty, it is best to remain covered from shoulder to at least below the knees.

2. Is public display of affection allowed in Dubai and the UAE?
Though the country is a relatively tolerant place to stay, the fact that it is a Muslim country requires a more modest code of behavior. Holding hands and a peck on the cheek by couples is fine. However, kissing, canoodling and fondling in public whether it’s with your husband or not is regarded as indecent and can cause offense and may lead to police arrest when caught.

3. Is ot okay to take pictures of a local/Emirati and Government establishments?
It is considered offensive to photograph Muslim women however it still depends on the person. It is always courteous to ask permission and if they refuse, don’t get offended. On the other hand, photographs of government buildings and military installations should be avoided.

4. Is alcohol and pork consumption allowed in the UAE?
Alcohol consumption in the UAE is only permitted in certain designated areas, such as licensed restaurants and bars attached to hotels. But one is still expected to behave properly when under the influence of alcohol. Someone who has consumed alcohol in a permitted area can be arrested outside when found drunk and disorderly in a public area.
Muslims are not allowed to prepare, serve and eat pork. But for non-Muslims, pork can be purchased from selected supermarkets and is usually kept separated from the main area. Eating pork is allowed only inside private homes.


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